Privacy Policy
Last Updated: December 27, 2024
Introduction
AfriVest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment and remittance platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Government-issued identification documents (for KYC verification)
- Date of birth and nationality
- Residential address and billing information
- Bank account and mobile money wallet details
- Transaction history and investment preferences
Automatically Collected Information
When you access our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send transaction notifications
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Send you marketing communications (with your consent)
- Provide customer support and respond to inquiries
- Analyze usage patterns and improve user experience
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf
- Financial Institutions: Banks and mobile money operators to process transactions
- Investment Partners: When you invest in specific products
- Regulators: Government authorities as required by law
- Legal Compliance: When necessary to protect our rights
Data Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for data transmission
- Encrypted database storage for all sensitive fields
- Two-factor authentication (2FA)
- Regular security audits and penetration testing
- PCI DSS compliance for payment processing
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing
- Port your data to another service
Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory obligations (minimum 7 years for financial records)
- Resolve disputes and enforce our agreements
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at privacy@afrivest.co or call +256 791 793 158.